Massage Envy Loyalty Program: Our team at the Internet Marketing Agency designed and implemented a custom loyalty program for Massage Envy.

This completely automated program facilitates frequent and timely communications with members and prospects building relationships and increasing usage and promoting upgrades and additional services. This unique system enables one-to-one marketing by gathering data from clinics across the country each night and segmenting by gender, behavior, need and appointment status to dynamically send transaction-based event messages to over 700,000 members. The program paid of itself it the first year of operation with a 2:1 return on investment by eliminating "per send" fees for e-mail communications across the network

The following is an instructional video the Internet Marketing Agency team put together explaining the benefits of the Massage Envy Loyalty Program.