Mobile Site Tips

Remember when mobile phones were just for talking? Then came texting, which reinvigorated American shorthand and made live conversations practically obsolete. Now, most people with mobile phones also surf the Internet with them, use them for maps and directions and even shoot photos and videos with them. With the world literally at their fingertips, mobile phone users, or smartphone users, count on mobile Web sites that are quick to load and easy to use in the small interface.

With over 32.2 million smartphone units sold in 2008*, there's no question that the demand for mobile Web sites is growing. Here are some tips on how you can make an efficient mobile Web site that will give your users the interaction they're expecting.

Mobile Detection
Your Web site needs to detect when a user is on a mobile phone and automatically redirect to the mobile Web site. Adding a "mobile site" link to your regular Web site defeats the purpose, as mobile users then have to wait for the entire site to load then go looking for the link.

It's also important to have a "full site" link on your Mobile Web site. Mobile Web sites often don't have all the content the full site provides. Avoid putting your users in a position where they can't find what they need.

Who said bigger is better?
There's nothing more tedious and frustrating than waiting for a Web site to load on your mobile phone when you only need a small piece of information, but that doesn't mean you should throw aesthetics out the window. Be smart about your mobile Web site design and graphics:

  • Use html/css techniques when possible instead of graphics. Take advantage of borders, background color, and ascii symbols.
  • If you are using graphics:
    • Be smart about file formats. Make sure you choose the file format that provides you with the best image quality and smallest file size.
    • Repeat what you have. Duplicate image use where possible.
    • Size Down. The average width of some of the most popular smartphones is 320px. There's no need to have graphics wider than 320px on your mobile Web site.

Simplicity is Key
Give your users what they want.  Analyze what your Web site offers and use that information to determine what resources your visitors want most, especially when they're on a smartphone. They're typically looking for locations, hours, contact information, prices, etc. Put only the most important resources on the mobile Web site. Users can find additional information by clicking on the "full site" link, if needed.

Resources
* http://www.gartner.com/it/page.jsp?id=688116

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