Landing pages are lazy pages. They're used by people who don't
want to take the time to integrate a campaign into their overall
marketing efforts. Your home page is your best landing page. It can
be versioned for different offers and will convey a much deeper
experience of your business, leaving prospects with a balanced
understanding of who you are.
There are four main reasons not to use landing pages:
- They lack context.
- They bounce enough traffic to beat rubber balls.
- They turn people off.
- Your home page should be your best converting page.
They lack context.
Landing pages (also known as squeeze pages or capture pages)
exist to convert.
My argument with that is this: Your home page should serve that
purpose. If it doesn't, why have it?
I'll go as far as asserting that landing pages alone simply do
not work for considered purchases. If they do perform, it's most
likely a business that has billions of dollars of stored brand
equity and can be instantly recognized and trusted. It's not going
to work for more obscure brands. There are millions of small
businesses nobody has heard of. Consumers need the whole story.
Take, for example, Wrike. They sell web-based project management
software. They're not Basecamp. They're not Microsoft. Most people
don't know what they do when they hear the name or see the logo. So
even if they're giving away free trials with a landing page, it's
not going to convert as well as if they gave away free trials with
their home page. Because their home page provides the necessary
context and background to tell prospects the whole story, the right
way. Even if you're spending just $10 or downloading a piece of
software for free, you still want to know who you're dealing with
and that it's a secure and trustworthy company before handing over
personal information.
They bounce enough traffic to beat rubber balls.
Don't get me wrong, I speak from experience. I was once a
believer in the old LP. I've done the landing page/ squeeze page
route and have seen results. It's hard to stop doing something or
try it a different way when you continue to see at least some kind
of results. Squeeze pages do still convert a certain percentage of
the traffic that hits them. But they also have a crushing
bounce rate. Whether it's the overuse of them by affiliate
marketers or their aggressive nature or both, they turn more and
more people off. They're meant to be slippery slides that get
people down the funnel fast but they end up being turbo charged
trampolines instead. The vast majority of the people that land on a
landing page jump right back off.
Why? Because there's nowhere for them to go, nothing for them to
do except make a purchase or fill in a form or both. Really,
because they turn people off.
They turn people off.
Most of the time, those who do make the purchase are people who
were already sold on the product or service before they arrived at
the landing page. The rest, the majority of your Internet marketing
audience, does not like to be siloed. They don't want to be
squeezed.
How well have you responded to an aggressive sales person in a
store? How much do you trust that person? If you're like me, you're
at the very least annoyed and sometimes angered by pushy or buttery
or otherwise manipulative sales people.
Control your home page.
If you need to present different content to different audiences,
why not do that with different versions of your Web site's home
page? Not only can you serve different versions of a home page to
different audiences, but you can also optimize each through
multivariate testing. If you don't have that kind of control over
your home page, why not? This way, prospects get to see your offer
in the context of your whole business. This makes the offer more
credible.
Why not create multiple versions of a home page with different
focuses and calls to action then test different variables on each
for creative performance and optimize based on the
results? The effect is dramatically increased conversion rates.
It's a better, more effective and more sophisticated approach to
online lead generation and sales.
If you try this tactic versus landing pages, you'll see a much
lower bounce rate, many more page views and often quite a bit more
conversions. When the message is in the context of a professional
and well organized Web site, there is a wealth of additional
information at the user's fingertips should she be interested. She
will be more likely to trust the message when she has the option to
go into the Web site and learn more. He will feel more confident
about giving his personal information through a professional and
branded Web site rather than a seedy old squeeze page. Visitors are
much more likely to self select into your list than be pushed or
coerced into it.
Let me know what you think.
What do you think? Do you think squeeze pages still work and are
perhaps a necessary evil of Internet marketing? Do you think they
work for small and medium businesses or just big brands? Or, do you
believe that audiences are savvier online these days and would much
prefer landing on your home page and having the option to dig a
little deeper?
I welcome your comments.
Next week, I'll talk about prospect navigation. Let them
explore, but walk them down the right trail.